Arnheim Solicitors

Legal Issues Blog

Legal Issues, UK Law

Keeping Tabs On Call Costs To Solicitors

When dealing with solicitors about any matter you instruct them to deal with, it is critical at every stage to have a good idea what you are asking them to do.  Every time you ring a solicitor about your case, be it family law, criminal whatever, they start the clock ticking from the second they pick your call up.  Everything is costed in 6 minute units.  So a 12 minute call will be costed at a minimum of 2 units – it’s best not to enquire what the unit cost is !   I do know a lasdy who used to think her solicitor was a really good friend and used to jibber jabber on about all sorts of unconnected matter whenever she rang her.  It case as a massively disappointing shock when her bill came some months later – it was huge and of course, all these wee tete-a -tetes were costed in.    The  next house conveyance was handled by another firm completely!  But solicitor have admin staff and cleaners etc. to pay – these costs come out of client charges.